Apr. 22nd, 2017
I would like to congratulate Rayburns on your first class customer service. Every time we deal with the Kelowna staff, we are impressed by how friendly and professional and how helpful everyone is. From the guys who take our boat out of the water every fall, to the technicians who work on her to put her to bed over the winter, to the guys who deliver her back to the basin in the spring and even the finance/accounting staff who send us invoices. You all set a high standard of customer care that 'SO MANY' businesses in Kelowna could learn from! Thank you for being such a good member of our business community. It is a pleasure to work with you.
To Whom it May Concern: My wife and I purchased a used Regal 2100 from Rayburns Marine and I wanted to pass along the tremendous service and ease of doing business we received. Kevin Kolbe was our sale representative in Calgary and we found him attentive, knowledgeable, quick and most importantly patent with us during our buying process. Kevin was more than accommodating when we needed anything and understood the impact of the important decision we we’re making. He made us feel comfortable through the entre process and as a result we are the proud new owners of a Regal family boat. In addition, Shandell in the finance department was always willing to offer her assistance and had an excellent rapport with us. Her ability to effectively communicate with us via email, on the phone, and in person made her such an asset to our experience. We also want to thank Kit for being a wealth of knowledge on our new boat. He was patent, answered all our questions and spent as much time as we needed to understand the ins and outs of our new toy. If you’re in the market for a new boat, my wife and I would highly recommend calling Kevin and the entire staff at Rayburns Marine – You won’t be disappointed!
Kelly and Stacey Houston
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